Moisture Comes First, Always
Mold needs water to grow, so remediating without fixing the source almost always means a return visit. That source might be a slow drain leak under a sink, a failed window flashing, a crawlspace with no vapor barrier, or a bath fan venting into the attic.
The scope should spell out what is causing the moisture and whether that repair is included or needs another trade. If the problem is a plumbing leak or roof flashing, a plumber or roofer may need to come first.
Dispatcher tip: Make sure post-remediation testing is done by an independent assessor, not the same company that did the work. That separation is what buyers and lenders usually want to see.